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Questions parents ask us.

If your question isn't here, call (251) 318-2872. Nothing about your child's communication is too small to ask about.

How do I get started as a new patient?

Call us at (251) 318-2872 and tell us what you're noticing about your child's speech or language. We'll talk it through, answer questions about coverage, and schedule a speech evaluation if that's the right next step. You can also send a request through our contact form and we'll follow up during clinic hours.

Do I need a referral from my child's doctor?

Referral requirements depend on your insurance plan rather than on us. Your plan or your child's pediatrician can confirm whether a referral is needed. Call us and we'll help you figure out what applies to your situation.

I don't have my insurance card with me. Can my child still be seen?

Bring what you have and call us before your visit so we know your situation. Insurance details affect billing rather than your child's care, and we'll tell you plainly what we need and when we need it.

How much will my copayment be?

Copay, coinsurance, and deductible amounts are set by your insurance plan, not by our office. Your insurer can confirm the exact amount for speech therapy visits under your policy, and we're glad to help you make sense of what they tell you.

Which insurance plans do you accept?

We accept Blue Cross Blue Shield of Alabama, Alabama Medicaid, and private pay.

What happens during a speech evaluation?

We start by listening to your concerns. Then your child plays and talks with a therapist while we look at how they understand and use language. Afterward you'll hear what we observed and whether we recommend therapy.

Are sessions one-on-one?

Yes. Therapy at Reach Pediatric Therapy is individual — your child works directly with their therapist rather than in a group.

Can I stay with my child?

Parents are part of the process here. We'll talk with you about what we're working on and simple ways to carry it into everyday routines at home.

What are your hours?

We're open Monday through Friday, 9:00am – 5:00pm, and closed Saturday and Sunday.

My child is very young. Is it too early to call?

It's rarely too early to ask a question. If we think waiting and watching is reasonable, we'll say so — you don't lose anything by calling.

Still have a question?

Talking to a person is usually faster than reading a page. We're here weekdays, 9:00am – 5:00pm.

Call (251) 318-2872